The central feature about post-sale in Dulevo is the technical training of our assistance network aimed at a better and better collaboration.
Technical training is based on personal knowledge which helps significantly to establish a relation based on trust and confidence between the external technician ad Dulevo's post-sale personnel. Everyone at Dulevo's Afer-Sales service is devoting time to enhance and improve training course organization and management.

DULEVO is committed to organizing training courses
   1.  at the beginning of a collaboration with a new dealer;
   2.  after the launch of new products in the market;
   3.  in case of technical updates of significant changes in the existing models.

During the courses Dulevo gives to the participants the reference technical documentation, including the electrical and hydraulic plan.
As of last month the manuals are available for download in the new

FTP site (ftp://85.35.103.155)

Please get in contact with assistenza@dulevo.com for receiving username and password. In the near future this page will be transferred onto the website and will be accessed via personal password.

In order to always provide the best service to dealers and customers, Dulevo has just enhanced its internal machine workshop by introducing new staff in order to contribute to and tangibly support assistance and analyse more in depth and in details the reports we receive from the field.

Another very important issue is to fill out and return the warranty coupon, which is necessary to activate the warranty period. In order to fill it out and send it more easily we equipped out website with the new online warranty coupon fill-out option.